Use Semantic Markup to Improve Your Local SEO

This is an article I recently wrote for the Triangle edition of Natural Awakenings Magazine. It appeared in the February issue and can be viewed here.

Semantic markup can significantly improve the Click through Rate (CTR) of a small business’s listings in search results. Semantic markup is an underutilized on-page SEO tactic in the small business space.

 

What is semantic markup?

Semantic markup is a collection of schemas (html tags) that small business webmasters can use to markup their pages in ways recognized by major search providers. Search engines, including Google, Bing and Yahoo, rely on this markup to improve the display of search results, making it easier for people to find the right web pages. Using the right schemas to markup the most important bits of data about your local business can help your search listings stand out from your competitors, gaining your listings a higher Click through Rate. Over time, this can also improve your search rankings because Click through Rate is one metric used to determine ranking. There are many schemas, and some are more important than others. I believe the following list is valuable to nearly every
small business with a website.

Authorship
The authorship markup allows your personal profile and picture to show up beside your  website’s search result listings. Authorship can be used by any business owner and can be very valuable for those who do business based on their personal reputation and  expertise, such as a dentist or attorney. To learn more, go to Google and search: Google authorship.

Local Business Schema
This schema is used to markup your business address and contact information. There are related markups, such as hours of operation and payment types. This schema is essential for any local business that serves customers from one or more physical locations.

Testimonials
Testimonial semantic markup identifies text on your site as customer testimonials about your products or services. If you markup your testimonials, Google may include them in some of your search listings. If you serve people directly, as in a restaurant or a car repair shop, you will be surprised by how many times people are searching “your business name reviews.” Adding testimonials with the correct semantic markup can help your website show up and get better Click through Rates for “review” related search queries.

Products
The products schema is a set of markups that structure product data so it can be displayed as a rich snippet. Product data points include price, customer rating and inventory status. This is a great set of schemas for small businesses that sell products online or those that only sell out of their store but do list their available products online.

Meta descriptions
One of the earliest forms of semantic markup is meta descriptions. Most small business websites either don’t have meta descriptions or have the same one duplicated on every page. Each page should have its own unique meta description of no more than 156 characters. Instead of copying and pasting the first sentence of the page, write a short description containing descriptive keywords of what each page is about. The search engines still use the meta description (sometimes in its entirety) as the descriptive (black) text of your page’s search listing. Make it count.

Detailed semantic markup is the relatively low hanging fruit in the world of small business and local SEO. Chances are, most of your local competitors aren’t employing semantic markup to achieve the rich snippet search listings that will make your business stand out from the crowd. Depending on your website configuration and what data you are trying to
structure, semantic markup can require extensive coding. While the upfront cost can be significant, it is easily justified by the improvement in your listing’s Click through Rate over the short term, and the improved search rankings for your site over the long term.

Contact Allie Mims at Komodo Online Marketing, 1009 Wade Ave, Ste 532 in Raleigh. Phone 919-432-4506

How Social is Your SEO?

This is an article I recently wrote for the Triangle edition of Natural Awakenings Magazine. It appeared in the November issue and can be viewed here.

Changes in Internet users’ behavior and search engine algorithms mean that social engagement and unique content will deliver top results. The days of old school SEO tricks such as mini-sites, numerous pages of thin content targeting long-tail keywords and other classic methods of achieving high rankings for relevant keyword phrases, are over. Those methods alone don’t work anymore. The social media channel has grown in popularity with Internet users, and in importance for the search engines in determining content relevance and authority. As a result, social factors are gaining increasing weight in determining which brands show up where in the search results.

Relevance is the primary objective of Google and other search engines when it comes to organic (non-paid) search. They are constantly trying to improve their algorithms’ ability to determine the relevance of a piece of content to the keyword phrase a user is searching for and that user’s intent.  User interactions on social media sites are providing search engines with new data points that can help them determine relevance. Social metrics such as likes, shares, retweets, +1s, repins, and reblogs are used by Google and Bing to determine the authority and popularity of content.

This, of course, has serious implications for a business’s online presence and marketing efforts.  To maintain or improve their rankings in Google, brands and businesses must be engaging with clients, vendors and fans. They must start and participate in conversations. Conversations about their products and services, and about the communities in which they live and operate, the industry in general, and the many shared interests of their customers.

How to make your SEO strategy more social

Keep in mind these are just general suggestions.  Each business is unique, and what works well for one may not work for another. One important thing a business owner can do is work to integrate their website and social media accounts as much as possible. Making content easily accessible and shareable is a great first step. Having social sharing tools on your site’s pages and blog is probably the easiest way. When it comes to Facebook, don’t just talk about yourself and your products and services.  Learn to use Facebook as your page, and participate in conversations about topics that would interest your customers. Ask thoughtful questions.  Share links and interesting content.

Be useful and of value on Twitter by sharing content, news and links that would be of interest to customers.  Providing useful and timely information will get you followers, and they will retweet your content and help grow your audience as well as your social clout with the search engines. Youtube is a great way to share useful and unique content.  If you have enough videos, creating a YouTube channel for your brand is a great way to enable users to view and share your content. If you have great visuals of your products or services in action, or of related interests, consider sharing those on Pintrest and repinning similar visuals from other users.

This is not to say that you should completely abandon your website and let it become static and outdated. Your website is your core online asset and is the one thing you have the most control of online. Your social media accounts should be an extension of your website. Use them to tell the story of your brand and provide value to your followers.

 

New client website launched: UBetBig

Today we’d like to announce a website that we developed that was soft launched back in September, UBetBig.com.  UBetBig was developed over the late summer months and features a subscription membership ecommerce set up for selling access to premium content on a daily, weekly and monthly basis.  We soft launched the site at the beginning of football season and now it is really starting to gain traction and generate sales through enthusiastic social media marketing and timely content marketing on the blog.

UBetBig.com Homepage
Click image to enlarge

The website was developed on the WordPress platform using the Genesis framework. The site is running Woocommerce and Groups for the subscription membership functionality.

 

 

 

 

 

Screenshot of one of the subscription product pages.
Click image to enlarge.

If you’re looking to spruce up your existing website or do a complete redesign, then fill out the form to the right to schedule a free 30 minute consultation to see how Komodo Online Marketing can help.

 

 

 

 

 

New client website launched: GBS Commercial Cleaning

Komodo Online Marketing is pleased to announce the launch of our newest client website:

 

GBS Commercial Cleaning

 

gbs commercial cleaning homepage screenshot

GBS Commercial Cleaning Homepage

 

The website was developed on the WordPress platform using the Genesis framework.

If you’re looking to spruce up your existing website or do a complete redesign, then fill out the form to the right to schedule a free 30 minute consultation to see how Komodo Online Marketing can help.

Are you using Twitter Lists to keep up with your franchisees?

twitter-logoTwitter Lists is a new feature Twitter recently rolled out that enables users to sort their favorite Twitter accounts into topically organized lists.  As a Twitter user you can create any type of list from funny people to motor-sports personalities and everything in between.

Lists add more value to the Twitter experience by allowing users to better organize information on Twitter.  A Twitter List is public by default (but you can make it private) and it is linked from your account (i.e. twitter.com/username/listname).  In this way, public Twitter Lists increase the discovery of unique and interesting Twitter accounts.

Big brands such as Whole Foods use lists to raise awareness of their individual stores’ Twitter accounts.  Whole Foods currently has 12 separate lists.  One list contains all the stores’ Twitter accounts and the rest are broken down into geographic regions.  This allows Twitter users to be able to quickly find Whole Foods stores’ accounts that are closest to them.  It also allows Whole Foods to be able to see whats going on with all its stores’ Twitter accounts with just a few clicks.  Franchisors can use lists in a similar fashion.

Why should I create a Franchisee Twitter List?

Creating a Twitter List of all your franchisees currently on Twitter enables you to:

  • Monitor each franchisee’s tweets to ensure that they maintaining a consistent brand message
  • Quickly spot and respond to an unhappy franchisee venting anger through Twitter
  • Drive your Twitter followers to your franchisees’ accounts to increase their reach within their local Twitter community
  • Ensure that all franchisee marketing and promotional tweets are in line with franchise policy

Once you create a list of your franchisees, you can see what all of them are up to with a single click.

How to create a Franchisee Twitter List

To create a list, click the “new list” link located in the sidebar of your twitter account.

Give the list a name, the name you choose will be the URL for the list (ex. twitter.com/alliemims/my-zees).  Then choose to make the list either public or private.  You can always change this later.  Then click Create list.

create-twitter-list-step-1

Congratulations.  You created a Twitter List, now we need to add your franchisees.  If you only have a few franchisees currently using Twitter, then it may be easiest to simply enter their user-names in the search box.  Otherwise, click the “following” link to go to your follow page.

create-twitter-list-step-2

From here you can add each franchisee to your new list with just a couple of clicks.

create-twitter-list-step-3

To the right of each franchisee account you will see two drop-down buttons.  Click the list drop-down button and click the check box beside your franchisee list.  Viola! Now that franchisee is in your Twitter List.

create-twitter-list-step-4

Now just repeat the process with the rest of your franchisees’ accounts and you will have a complete Franchisee Twitter List.  To access the list later, simply click on the list’s URL located in the sidebar of your Twitter account.

Take a look at the list I made of Abrakadoodle franchise Twitter accounts.

At this point I’d like to suggest that you periodically perform a search of Twitter to make sure that you are following all your franchisees as they join Twitter.  Start by clicking the “Find People” link and enter your brand name.  Click the follow button on each of the franchisee accounts that you aren’t currently following.

TweetBeep is a helpful tool, not only for finding franchisees, but also for finding Twitter users who are fans of your brand, product, or service.  TweetBeep allows you to keep track of conversations that mention your brand, your products, your services, anything, with hourly email updates.  You can even keep track of who’s tweeting your website or blog, even if they use a shortened URL like bit.ly or is.gd.

I hope this post helps you with managing your brand image and presence on Twitter.  Do you use Lists in some other way to help market your franchise or small business on Twitter?  Please share with us in the comment section.

Roundup: Microsoft-Yahoo Search Deal

ms-yahoo

Well the big news of the day has been the big Microsoft-Yahoo Search deal that was announced this morning.  All the search marketing blogs, tech blogs, news sites, and everyone else has been talking about it.  With the avalanche of deal information and opinion out there, we thought we’d wade through the content and post some links to the stories and posts we found to be the most interesting.

Before we get to the round-up list, let’s quickly go over the basics of the deal.

  • The term of the agreement is 10 years.
  • Microsoft will acquire an exclusive 10 year license to Yahoo!’s core search technologies, and Microsoft will have the ability to integrate Yahoo! search technologies into its existing Web search platforms;
  • Microsoft’s Bing will be the exclusive algorithmic search and paid search platform for Yahoo! sites. Yahoo! will continue to use its technology and data in other areas of its business such as enhancing display advertising technology;
  • Yahoo! will become the exclusive worldwide relationship sales force for both companies’ premium search advertisers. Self-serve advertising for both companies will be fulfilled by Microsoft’s AdCenter platform, and prices for all search ads will continue to be set by AdCenter’s automated auction process;
  • Each company will maintain its own separate display advertising business and sales force;
  • Yahoo! will innovate and “own” the user experience on Yahoo! properties, including the user experience for search, even though it will be powered by Microsoft technology;
  • Microsoft will compensate Yahoo! through a revenue sharing agreement on traffic generated on Yahoo!’s network of both owned and operated (O&O) and affiliate sites;
  • Microsoft will pay traffic acquisition costs (TAC) to Yahoo! at an initial rate of 88 percent of search revenue generated on Yahoo!’s O&O sites during the first five years of the agreement; and
    • Yahoo! will continue to syndicate its existing search affiliate partnerships
    • Microsoft will guarantee Yahoo!’s O&O revenue per search (RPS) in each country for the first 18 months following initial implementation in that country;
  • At full implementation (expected to occur within 24 months following regulatory approval), Yahoo! estimates, based on current levels of revenue and current operating expenses, that this agreement will provide a benefit to annual GAAP operating income of approximately $500 million and capital expenditure savings of approximately $200 million. Yahoo! also estimates that this agreement will provide a benefit to annual operating cash flow of approximately $275 million; and
  • The agreement protects consumer privacy by limiting the data shared between the companies to the minimum necessary to operate and improve the combined search platform, and restricts the use of search data shared between the companies. The agreement maintains the industry-leading privacy practices that each company follows today.

It is important to note, that the integration of Bing and Yahoo core search could take up to 24 months to complete.  So this isn’t going to turn your SEO campaign on it’s head overnight, but it is important to keep tabs on the merger over the coming months and begin to develop a strategy to address the new, more important Bing search.

Microsoft-Yahoo Search Deal News Roundup

Microsoft press release: Microsoft, Yahoo! Change Search Landscape

Yahoo! blog post: What our Microsoft deal means to you

Henry Blodget gives his first take on the Microsoft-Yahoo deal over at businessinsider.com

Rand Fishkin published a great post at SEOmoz about the Top 10 Things the Microsoft/Yahoo! Deal Changes for SEO

From TechCrunch:

Yahoo Search Powered By Microsoft Bing: What SEMs Need To Know from Search Engine Roundtable

It’s Finally Official, Microsoft & Yahoo Make A Deal, Yahoo Gives Up On Search from Search Engine Land

From Marketing Pilgrim:

Feel free to add links to other interesting opinions about the deal in the comments section.

Komodo Links: Connecting with Customers, Great Company Blog, and EDU Blogs

Komodo Links is our only post for this week, but its full of quality links for any small business owner looking to grow their business online.

Nick Berliner posted five more solid tips to help you connect with local customers through your website. To read the first five tips, click here.

So what makes a great company blog? Check out Mack Collier’s series of posts at Search Engine Guide for some solid insight. All four are definitely worth reading. On a related note, we are in the process of overhauling and upgrading our blog. The final product won’t be ready for a few more weeks, but we’ll keep you posted.

ZDNet has an interesting post about a newly-launched site called blogs.pi.edu. For the low low price of $50, you can have your own blog with a .edu domain. This has bad idea written all over it.

Check out this clever graphic by Elliance. Search benefits of the Blogosphere….for song birds. ;)

Komodo Links: Widgets, Semantic Web, and Website Legal Liability

This week’s Komodo Links is all about variety. Everything from US law and websites to widgets and the semantic web. Check out the links and have a great weekend.

Greg Howlett wrote an interesting post over at Marketing Pilgrim about online retailer’s approach to social marketing and widgets. Take a look at the widgets we developed for Abrakadoodle.

Nick Berliner posted 5 tips for locally focused websites to connect to local customers. The five tips are basically 5 best practices that all locally focused websites should follow.

The CNET News Blog has a great post regarding some interesting legal cases and decisions that could have wide ranging affects on website operators’ broad legal shield from lawsuits.


“But a pair of recent rulings by federal district judges have chipped away at that protective shield. If those decisions are upheld on appeal, and if more judges follow suit, Web site operators and Internet service providers may find themselves compelled to police what their users post–or face the unsettling prospect of being held liable for the contents.”

The Economist has an informative article about some promising software services and initiatives to help online content publishers mark up their web pages for the semantic web.

Search Engine Users Prefer Their News, Video, and Image Results Blended…Not Vertical

Search marketing firm, iProspect, published the results of a study regarding user behavior and blended search results. The study was conducted by Jupiter Research and sponsored by iProspect. Blended search results are a combination of traditional web page results and one or more specialized results such as news, videos, or images. See the screen shot below for an example of a blended search result. (click to enlarge)

Over the past year Google, Yahoo, and MSN/Live have launched versions of blended search. The iProspect study revealed that search engine users click on news, image, and video results in blended search results more than they click on results in a vertical only search such as Google News or Google Image search.

Key statistics from the study:

  • 36% of search engines user click “news” results within blended search results, while only 17% click a “news” result after conducting a news-specific search
  • 31% of search engine users click “image” results within blended search results, while 26% click an “image” result after conducting an image-specific search
  • 17% of search engine users click “video” results within blended search results, while only 10% click a “video” result after conducting a video-specific search
  • While images are the most clicked type of result after a vertical-specific search, news items are the most clicked type of result within blended search results

Komodo Links: Google Universal Search, Robot Language, and EULAs

We’ve got a short edition of Komodo Links this week. Two posts from the Google Webmaster Central Blog and a humorous post from Techdirt regarding companies EULAs.

The Google Webmaster Central Blog had an interesting post from earlier this week about taking advantage of universal search. The post has some good tips for small businesses to make the most of local search, video search, image search, and personalized search basics.

Google Webmaster Central also launched a Robots.txt Generator available in Webmaster Tools. Read all about it at the Webmaster Central Blog.

Techdirt has a humorous post about how companies don’t even read their own EULAs. The post includes some funny examples.